Returns & Exchanges

At SAYA, we want you to feel confident in every piece you wear; if your purchase isn't a perfect fit, you can return or exchange items within 30 days of delivery. All garments must be in their original condition, unworn and with tags attached, to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging and include the packing slip provided in your digital return confirmation.

• 3.
  Ship It Back

  Affix the prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.